scrabble tiles spelling the word sympathy on a wooden surface
scrabble tiles spelling the word sympathy on a wooden surface

Brave Conversations: How to Give and Receive Feedback With Empathy and Impact

Feedback is the lifeblood of professional growth – yet for many, it feels like walking into a storm without a coat. For neurodivergent thinkers and introverts especially, feedback can trigger overwhelm, shame, or paralysis, even when it’s well-intentioned.

But here’s the truth: feedback isn’t the problem. It’s our relationship with it.

Inclusive leaders – and humans, frankly – need to reframe feedback from threat to tool, from confrontation to care.

Why Feedback Feels Hard (Especially for Neurodivergent and Introverted Thinkers)

Neurodivergent minds often experience:

  • Overprocessing: turning a short comment into a long internal spiral
  • Black-and-white thinking: interpreting feedback as total failure or total success
  • Rejection sensitivity: experiencing perceived criticism as deep emotional pain

Introverts may feel:

  • Communication fatigue: needing time to formulate responses
  • Emotional intensity: absorbing feedback deeply, even when small
  • Avoidance: sidestepping feedback to protect peace

These responses aren’t weakness – they’re wiring. But they can be navigated with care and intention.

Receiving Feedback: The Power of Choice

You can’t control every word someone says – but you can control how you respond.

Reframe Feedback as Data

Feedback is input. Not identity.

“This suggestion is one perspective. I get to decide how (or if) it applies.”

Pause Before Reacting

Give yourself a buffer:

  • “Thank you. I want to reflect before responding.”
  • Journal your reaction privately – then revisit when calmer

Sort and Select

Not all feedback deserves action. Ask:

  • Is this rooted in shared goals or personal bias?
  • Do I trust the source?
  • Does this align with my values or priorities?

You are allowed to reject feedback that isn’t helpful – even if it’s delivered politely.

Ask for Feedback – Bravely and Intentionally

The irony? The more safe feedback feels, the more valuable it becomes.

Choose Your Source Wisely

Ask those who:

  • Know your goals
  • Respect your strengths
  • Offer honesty with care

Frame the Ask With Clarity

“Can I get your input on how I facilitate retros? I want your honest take, even if it’s tough to hear.”

Asking directly disarms avoidance and sets the stage for richer conversation.

Giving Feedback That Lands With Care

If you’re leading a neurodivergent or introverted teammate, your delivery matters.

Be Specific, Not Vague

Instead of “You’re not engaging,” say “I noticed you didn’t contribute to yesterday’s planning – can we talk about why?”

Lead With Intent, Not Emotion

“I’m sharing this because I value your growth, not because something went wrong.”

Allow Space to Reflect

Don’t expect immediate reaction. Offer time, documentation, or async follow-up.

Feedback Is Growth – Not Judgment

At its best, feedback:

  • Uncovers blind spots
  • Strengthens relationships
  • Aligns intentions and impact
  • Builds self-trust

And when practiced with empathy, it becomes a culture – not a moment.

The Invitation

So whether feedback feels like a gift or a gut punch, remember: You get to choose what to do with it.

Bravely ask. Thoughtfully offer. And build a practice that grows not just careers – but connection, clarity, and courage.